Refund Policy for Digital Subscriptions
This refund policy applies to digital subscriptions to The Post, including paywalled access and downloadable content. We do not offer physical subscriptions.
Refund Period
You may request a full refund within 7 days of your initial purchase of a digital subscription.
How to Request a Refund
To request a refund, please contact us at [email protected] with your subscription details.
Refund Processing
Once your refund request is received, we will process it as quickly as possible. Refunds will be credited to the original payment method used for the purchase. Please allow at least 7 (seven) business days for the refund to be reflected in your account.
Exceptions
We cannot offer refunds in the following situations:
- Expired Refund Period: Refund requests made more than 7 days after the initial purchase date will not be granted.
- Subscription Renewals: This refund policy applies only to the initial purchase of a digital subscription. We do not offer refunds for automatic subscription renewals. You may cancel your subscription renewal at any time to prevent future charges.
Need Help?
If you have any questions about this refund policy, please contact us at [email protected].
Important Notes:
- This refund policy is subject to change without notice.
- This refund policy is governed by the laws of Australia.