Business

Artificial Intelligence (AI) and Machine Learning are adapting at full throttle. The ability for data processing and automation to attach to every industry is becoming a reality. Garima Singh and her husband, Nikhil Singh, are aware of this. Living in Wahroonga, the pair co-founded AI company AI2Easy four years ago,...

The coaching industry is on the rise. From life coaching to relationship coaching, sales coaching, health coaching, business coaching. In full swing across the United States, the coaching industry is still in its infancy in Australia, though gaining traction at a rapid rate.  Karim Boktor is one Australian coach. Based...

Whilst often hear that 90% of small businesses fail, but what about the 10% that succeed? What are they doing right in the early stages? Small businesses are often referred to as the engine room of the Australian economy. They are typically defined as having 19 or fewer employees, while...

Speed Dating for Businesses Word-of-mouth is the bread and butter for growing businesses. But it can be tedious, taking time to establish a base of clients and networking to meet other professionals. After beginning her own consulting business in 2021, Kavita Herbert quickly noticed a gap in the market: where...

Think back to your last interaction with a ‘service provider’, be it commercial or public service. It may have been in person, on-line, over the phone, or any combination of these.  Did the interaction leave you wanting to continue to deal with the provider, or make you hesitant to return,...

From the moment we are born, the only thing we really have is time, and the amount of it that each of us has is not certain. Our businesses are no different.  Time is merely how we measure change, whether it’s the movement of the hands of the clock, rotation...

Small Business will be impacted by the Federal Budget 2024-25 well beyond the specific items targeted for Small Business in the Budget. The Budget Overview document (www.budget.gov.au) lists $641.4m in small business initiatives: Improving Cash Flow, by extending the $20,000 instant asset write-off for a further 12 months. Easing Cost...

Welcome to 2024.  I trust that you had a relaxed Festive Season and that you are excited about the opportunities that the New Year offers. The results of the previous year are now recorded and there is a ‘fresh sheet’ for the coming year.  Having spent the Festive season relaxing...

Every interaction with a customer, or a potential customer, is an opportunity to secure them as ongoing customers and to have them promote your business by being delighted with their experience.  The initial interaction is crucial. No matter whether the interaction is physical or virtual, their experience will determine if...

SUPPLIERS enable your business.  Whether your business is a major multinational or a one person operation, it relies on suppliers.  These suppliers provide tangible goods such as the stock that you put on the shelf as a retailer, the food you embellish as a restaurateur, etc, or intangible services such...